We are aware of our responsibilities as a good Internet citizen and are dedicated to protecting the privacy rights of other Internet citizens.
We vigorously oppose the sending of unsolicited email (spam).
SARY does not allow anyone to use our services for the purpose of sending spam. We refuse business from known spammers. If a current SARY customer uses our services to spam anyone, that customer’s service contract will be voided without refund.
If a recipient calls our offices and requests to be manually removed from a customer’s list, we will manually unsubscribe the recipient from the customer’s account.
There are three ways by which a customer may violate this Anti-Spam policy:
By sending spam.
By not responding properly to an inquiry from a SARY staff member about the source of a particular email list or email address.
By sending to a recipient that has previously unsubscribed from your account.
SARY may determine at its sole discretion whether a customer is spamming. There are a number of factors SARY uses to determine whether a customer is spamming, including, but not limited to: complaints sent to abuse report addresses, SpamCop reports, complaints sent to any of sary’s upstream providers, and evaluating a customer’s email statistics and recipient addresses. Decisions made by SARY personnel regarding a customer’s use of sary are final.
More info about Spam
Definition of Spam
Spam is unsolicited email sent in bulk. Any promotion, information or solicitation that is sent to a person via email without their prior consent, where there is no pre-existing relationship between the sender and the recipient, is spam.
Examples of Spam
Any email message that is sent to a recipient who had previously signed up to receive newsletters, product information or any other type of bulk email but later opted-out by indicating to the sender that they did not want to receive additional email, is spam.
Any email message that is sent to recipients that have had no prior association with the organization or did not agree to be emailed by the organization is spam.
Any mass email campaign that is sent to a recipient without a way for a person to opt-out or request that future mailings not be sent to them, is spam.
Any email message that does not have a valid email address in the From Line is spam.
Any email message that contains any false or misleading information in the header, subject line or message itself is spam.
Any email that says you can earn $1000s each week from home is spam.
Any email message that promotes an adult web site is spam, unless the recipient has specifically requested information from that web site.
Any message that contains ADV or ADULT in the subject is spam.
Any message that is sent to email addresses that have been harvested off of web sites, newsgroups, or other areas of the Internet is spam.
Any message that is sent to email addresses that have been gathered via email appending, also known as, e-pending, is spam. E-pending is the practice of merging a database of customer information that lacks email addresses for the customers with a third party’s database of email addresses in an attempt to match the email addresses with the information in the initial database.
What is not Spam
An email message is NOT spam if the recipient in anyway requested email be sent to them from the sender or the sender’s organization.
Anytime an organization sends a mass email message to one of its customers, it is NOT spam provided that the organization offers a way for the customer to opt-out of future mailings and that the customer did not previously opt-out.
An email message is NOT spam when sent to recipients who agreed to receive information or promotions from a partner organization (as long as there is a clear opt-out option).
Any customer that sends spam is in violation of this Anti-Spam policy.
Required Elements on Every Sending Campaigns
Information on how the recipient joined the list
An unsubscribe mechanism, such as an unsubscribe link (for HTML messages) or instructions to reply back with “unsubscribe” in the Subject line (for plain text messages)
If you have any questions about our Anti-Spam Policy, or to report spamming activity by one of our customers
you can contact our abuse department at: [email protected]